Maitri  Dalicha Maitri  Dalicha

TERMS & CONDITIONS

Everything is made with love and that includes our packaging. We package each order carefully in as eco-friendly options as possible. We only ship through premium courier services to ensure that your order reaches in good condition and within the time.

SHIPPING:

Shipping costs will be calculated based on the total weight of your order and will be provided at the time of check out, before making any payments. The shipping rates are different for domestic and international delivery.

If the delivery fails on account of wrong information by you (i.e. wrong name, address or contact number ), costs of re-delivery will have to be paid by you. We request you to recheck your shipping information before making the payment to avoid any delay or return of your purchase.

DELIVERY TIME:

All orders are processed immediately and we aim to make the order reach you within 10 business days from receipt of payment. For international orders, shipment time is within 10-15 days.

Please note Saturday, Sunday and Public Holidays are non working days.

DUTIES & TAXES:

Duties & Taxes for international orders are not included in the Shipping Charges and has to be paid by the customer. Duty fee will vary from country to country and has to be paid at the time of delivery upon submission of invoice by our shipping agent.

MODES OF PAYMENTS:

We accept all major debit & credit cards (including Master, Visa & American Express). There is also an availability of Direct Bank Transfer for easy transaction (Please wait for 24 hours to get order confirmation).

PayU and PayPal are our third party payment gateways and provides 100% buyer protection.

For any shipping & payment related query please contact us at mdalicha@gmail.com.

REFUNDS & EXCHANGES

No returns or exchanges will be offered on orders which are delivered in perfect condition.

If there is any damage to the product during the transit, please get in touch with us within 48 hours of delivery at
at mdalicha@gmail.com with your order number, name, address and image of the damaged item. We will revert back within 48 business hours.